Privacy Policy

Effective Date: December 9th, 2024

 Luma, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, email address, phone number, shipping address, and payment details.

• Non-Personal Information: Browser type, IP address, website usage data, and cookies. 

We collect this information when you make a purchase, sign up for our newsletter, or browse our website.

2. How We Use Your Information

We use your information for the following purposes:

• To process orders and deliver products

• To send order updates, promotions, and marketing emails (you can opt out at any time).

• To improve our website functionality and customer experience.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember your preferences, and track website analytics. You can adjust your browser settings to disable cookies, but doing so may affect the functionality of our website. 

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service Providers: Payment processors, shipping carriers, and email marketing services.

• Legal Obligations: If required by law or to protect our legal rights.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications at any time.

• Request that we limit or stop processing your data.

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our website is not intended for use by children under 13. We do not knowingly collect personal information from children. If we learn that a child has provided us with personal data, we will delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: stephanie@lumathecandleco.com